A financial institution with an ATM’s network needs an effective cash and transactions settlement tool for everyday, in order to all ATM transactions must be valid and consistent with respect to all sources data, ex: switch transactions log file TLF, ATM electronic journal EJ, banking core systems, and general ledger systems.
Your post-operation process could be fall in any of these situations listed as follow: less integrated operation, customer complaints is not solved in a short time, and finally, the business process works with high fixed costs. The post-operation process occurs after the system operation that allows transactions in each ATM and the system is cutoff.
Your process has LESS INTEGRATED OPERATION if actual ATMs’ Settlement Operating System is not integrated, dispersed and specific solutions made on run using developed on legacy platforms and too complex in order to work on the web. Sometimes financial institutions acquire expensive ATM software but this is misused, ATM software is an automated version of audit trail printed. Therefore, solving customer complaints task is complex and time expensive, due all related sources on specific transaction of data are dispersed and possibly not available when it is required.
These concepts that makes the manual post-operation process be expensive, ex: Personnel, Vault Custodians, Infrastructure, Software updates, Insurance, Paper and others. All of these high fixed costs can be down or optimized at the concepts listed before, specially in personnel, vault custodians and paper by using an automated tool.
For this reason, our company offers the iATS tool © which is aimed at Banks and Financial Institutions that have ATM networks in order to support the post-operation process. The iATS tool © is integrated due collect all information required and this is shared by the stakeholders of the post-operation process. For example, the information for solving Customer Complaints is available allways.
Your financial institution can collect and apply the refunds as a detailed result of iATS system tool ©. After, your financial institution can generate general ledger GL transactions, in order to produce general ledger transactions with the general ledger account according to the financial institution/bank chart of accounts defined, all of this at the Accounting System.
Finally, iATS © deployment is easy and a short time task, only one has to prepare the two main stream files: switch’s TLF and ATM Server EJ. For this reason, our company can prepare a demonstration in your IT facilities.
For any additional information about the product iATS system tool ©, do not hesitate to contact us.